Privacy Policy – Renovating Homes

Renovating Homes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website renovatinghomesfl.com, contact us, or use our remodeling services in Central Florida.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and any project details you voluntarily provide when contacting us, requesting a quote, scheduling a consultation, or filling out a form on our website.
Communication Data: Records of your interactions with us via phone, SMS, email, or web forms.
Non-Personal Information: IP address, browser type, device information, operating system, and website usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested remodeling services.
Send appointment reminders, project updates, quotes, and service-related communications.
Send promotional materials or special offers, only when you have opted in.
Improve our website, services, and customer experience.
Comply with legal obligations and protect our rights.

3. SMS / Text Messaging Communications

If you provide your phone number and opt in to receive SMS messages from Renovating Homes, you may receive text messages related to appointment reminders, project updates, quote follow-ups, and other service-related notifications.

Message frequency: varies depending on your project and interactions with us.
Message and data rates: may apply, depending on your mobile carrier plan.
Help: Text HELP at any time to receive assistance.
Opt-out: You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us.

No Mobile Information Sharing: SMS data, mobile opt-in information, and consent will not be shared with anyone except our texting service provider for the purpose of delivering and managing these communications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Sharing of Information

Renovating Homes does not sell, rent, or trade your personal information. We may share information only with:

Trusted service providers who help us operate our business (such as our CRM, messaging platform, or scheduling tools), under confidentiality obligations.
Subcontractors or partners directly involved in completing your remodeling project.
Authorities or other parties when required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, analyze traffic, and improve your browsing experience. You may disable cookies in your browser settings, though some features of the website may not function properly as a result.

6. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, but we work to use commercially acceptable means to protect your data.

7. Your Rights

You have the right to:

Access, correct, or request deletion of your personal information.
Opt out of marketing communications at any time.
Withdraw consent for SMS communications by replying STOP.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page will indicate when the policy was last updated. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Renovating Homes
14331 Sapelo Beach Dr, Orlando, FL 32827
Phone: (407) 738-1918
Email: Renovating Homes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website renovatinghomesfl.com, contact us, or use our remodeling services in Central Florida.